Privacy Policy

1. Introduction

Group Agency LLC ("Company," "we," "us," or "our") is a professional event staffing agency based at 60 NE 14th Street, Miami, FL 33132. We operate through our website at selvity.shop. We provide temporary staffing services — including waitstaff, bartenders, setup crews, registration staff, kitchen support, and brand ambassadors — for events across Miami-Dade County, Florida.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit selvity.shop, request staffing, or contact us. By using our website or submitting your information, you agree to the practices described herein.

2. Information We Collect

Information You Provide Directly

When you request a staffing quote or book event personnel, you may provide:

• Full name — the event organizer, planner, or venue contact requesting staff
• Email address — to send staffing quotes, booking confirmations, and event updates
• Phone number — to coordinate last-minute changes and same-day communication on event day
• Event date — to schedule and deploy staff
• Event venue and address — to dispatch our personnel to the correct location
• Estimated guest count — for determining staffing levels
• Positions needed — waitstaff, bartenders, setup crew, etc.
• Number of staff and event duration — for accurate pricing
• Additional notes — dress code, event type, access instructions, or special requirements

Information Collected Automatically

When you visit selvity.shop, we automatically collect certain technical information through cookies and tracking technologies:

• IP address and approximate geographic location
• Browser type, version, and device type
• Pages visited and time spent on our website
• Referring URL (how you found our website)
• Cookie identifiers and advertising IDs (e.g., Google Click ID / GCLID)

3. How We Use Your Information

We use the personal information we collect strictly for the following purposes:

• To prepare and send you a custom event staffing quote
• To book and confirm the personnel placement for your event
• To dispatch the correct number of trained, uniformed staff to your venue
• To coordinate event-day communication and last-minute changes
• To send booking confirmations and follow-up communications
• To respond to your questions or staffing modification requests
• To understand how event organizers and planners find and use our website
• To comply with applicable legal obligations in Florida

We do not use your information for marketing services, digital advertising campaigns, or any activities other than providing physical event staffing services.

4. How We Store & Protect Data

We implement reasonable technical and organizational security measures to protect your information, including:

• SSL/TLS encryption on all pages of selvity.shop (HTTPS)
• Restricted access — only team members coordinating your event can view your booking details
• Secure storage of booking records and client correspondence
• Regular review of data handling and security practices

In the event of a breach affecting your rights, we will notify you as required by applicable Florida and federal law.

5. Information Sharing

We do not sell, rent, or trade your personal information to any third party.

Service Delivery

Your event details (venue, date, staffing requirements) are shared internally with the specific staff members and supervisors assigned to your event. This is strictly for the purpose of delivering your booking.

Technology Service Providers

We may use trusted third-party tools (website hosting, email platforms, scheduling software) that process data on our behalf under confidentiality obligations. These providers may not use your data for any other purpose.

Legal Requirements

We may disclose your information if required by law, court order, or government authority, or where necessary to protect the legal rights or safety of our company, staff, or clients.

6. Google Ads & Remarketing Disclosure

Google Analytics

We use Google Analytics to understand how event planners and venue managers find and use our website. Google Analytics collects this data via cookies in anonymized form. You can opt out using the Google Analytics Opt-out Browser Add-on.

Google Ads — Remarketing

We may show event staffing ads to users who have previously visited selvity.shop as they browse the Google Display Network. No personally identifiable information is transmitted in this process.

Google Ads — Conversion Tracking

We may track form submissions (such as staffing quote requests) to measure our campaign effectiveness. A temporary, anonymous cookie is placed after a user clicks our ad and completes an action. It expires after 30 days.

Opting Out of Google Ads

Visit Google Ads Settings to opt out, or use the tools listed in Section 7.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to operate and improve the site and to support advertising for our event staffing services.

Types of Cookies We Use

• Strictly Necessary: Required for the website to function. Cannot be disabled.
• Analytics: Help us understand how event planners and venue contacts use our website.
• Advertising / Remarketing: Enable us to show staffing service ads to past visitors via Google.

Managing Cookies

You can disable or delete cookies in your browser settings at any time. For more information: www.allaboutcookies.org.

Industry Opt-Out Tools

• Digital Advertising Alliance — optout.aboutads.info
• Network Advertising Initiative — optout.networkadvertising.org
• YourAdChoices — youradchoices.com

8. Data Retention

• Active client records and completed bookings: Retained for up to 2 years after the event date, for invoicing and dispute resolution.
• Quote requests without confirmed booking: Retained for up to 6 months.
• Analytics and advertising data: Per Google's default or configured retention settings.
• Remarketing audiences: Typically 30–540 days depending on campaign configuration.

Upon expiration, personal information is securely deleted or permanently anonymized.

9. Your Rights

You have the following rights regarding your personal information. To exercise any right, contact us at the address in Section 13.

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or outdated information.
• Deletion: Request deletion of your personal information, subject to legal retention obligations.
• Opt Out of Remarketing: Use the tools in Section 7 to stop receiving ads from us.
• Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.

We will respond to verified requests within 30 days or within the timeframe required by applicable law.

10. California Residents — CCPA / CPRA

If you are a California resident, the CCPA as amended by the CPRA provides you with the following rights:

• Right to Know: Know what personal information we collect, how we use it, and whether we share it.
• Right to Delete: Request deletion of your personal information, subject to legal exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: We do not sell personal information. Data shared with Google for remarketing may qualify as "sharing" under the CPRA. You may opt out using the tools in Section 7.
• Right to Non-Discrimination: We will not deny services or charge different rates for exercising your CCPA/CPRA rights.

Categories of Personal Information Collected (Past 12 Months)

• Identifiers (name, email, phone number, IP address)
• Commercial information (event details, staffing requirements, booking history)
• Professional or employment-related information (role as event planner, venue manager, etc.)
• Internet or electronic network activity (website interactions)
• Geolocation data (approximate, via IP address)

To submit a CCPA/CPRA request: [email protected] — subject line: "California Privacy Request."

11. Children's Privacy

Our event staffing services are for adult business clients — event planners, venue managers, and corporate event coordinators. We do not knowingly collect personal information from individuals under the age of 18. If we learn a minor has submitted personal data, we will delete it promptly. Contact us at [email protected] with any concerns.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When material changes are made, we will update the "Last Updated" date above and, where appropriate, notify you by email or a prominent notice on selvity.shop.

13. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:

We will acknowledge your request within 5 business days and provide a complete response within 30 days.